An EnvoyWorldWide whitepaper
As governments and businesses strive to minimize disruptions to their operations, business continuity planning has become a high priority. Organizations recognize the importance of responding quickly and effectively to unplanned events — whether natural, man-made or technology-based — to maintain the safety of their employees, to keep operations running smoothly, and to provide mission-critical information to customers, partners, citizens, agencies, the media, and the public in a timely manner.
A critical element of any business continuity plan is a comprehensive strategy for communicating urgent information to the right people at the right time. Organizations must be able to engage instantly in coordinated, consistent, and accurate internal and external communications. Meeting this challenge requires an emergency communications solution that can:
- Deliver time-sensitive information simultaneously to hundreds, even thousands, of affected individuals
- Deliver messages without delay over multiple communication channels
- Engage in dialog with message recipients for closed-loop emergency procedures
- Provide a reliable, secure, and flexible communications infrastructure that does not incur high deployment and maintenance costs
EnvoyWorldWide Notification Services for Business Continuity helps organizations to successfully implement the information distribution segment of a business continuity plan. Delivering real-time interactions via a hosted notification and message delivery platform, the solution can manage the most complex and urgent communication issues. With EnvoyWorldWide, organizations gain a flexible and cost-efficient method to reach anyone, anytime, anywhere.
Notification services for business continuity from EnvoyWorldWide offer:
- A robust, secure infrastructure that provides carrier-class service so that organizations can deliver messages reliably and within guaranteed timeframes without the expense of hardware, software and telecommunications provisioning.
- Delivery of millions of interactive messages over all types of wired and wireless communication devices in real time. Organizations can reach the right people in minutes and engage in two-way dialog for closed-loop emergency management.
- An easy-to-use suite of tools that lets organizations administer contacts and create messages on their own for a high degree of message flexibility and economical administration.
The Importance of Business Continuity Communications
With threats to governmental and business operations becoming more prevalent, organizations must plan for every type of business disruption from hardware and communications failures, to natural disasters, to internal or external acts of sabotage or terrorism. Unpredictable disruptions can wreak havoc on an organization, its clients and the public, and can cost billions of dollars in lost or interrupted operations. Designed to meet the needs of the mobile and time-sensitive business environment of today, the EnvoyWorldWide Notification Services for Business Continuity provide a simple, cost effective way to convert business continuity planning into a working reality. With EnvoyWorldWide, organizations can distribute personalized messages to a multitude of wired and wireless devices in real time, engage in dialog with message recipients to ascertain their status and drive the next action, and track the delivery of
messages. By combining flexible message creation and administration with a secure, redundant, fail-safe infrastructure, EnvoyWorldWide delivers the reliable, high-volume multi-channel interactions that organizations rely on for effective mission-critical communications.
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