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From Boom to Resume – the tyranny of the logistics time line
By Dick Benton, Principal Consultant, GlassHouse Technologies Inc.
www.ca.com
Abstract
When disaster strikes, even the prepared organization can feel a cold chill as the tyranny of the Logistics Time Line impacts carefully planned RTO objectives.
In reviewing disaster plans it is usual to see the technical staff focused on a technical response to bring back end user applications to target time frames (RTO – recovery time objective) and within target tolerances of lost data, (RPO - recovery point objective). Often the technical staff assumes the clock starts ticking from the implementation of the recovery process; however, it is not at all unusual for the business community to expect that the clock will start ticking at the time of the actual disaster.
There are at least 10 steps to move from “Boom” to “Resume,” and it is critical to ensure that this logistical pipeline of key steps is highly visible during the planning process. Even more critical is the need for a hard-nosed, pragmatic assessment of best case and worst case timing in each component of the recovery time line. Let’s look at 10 of the most obvious steps in this logistics time line.
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