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Case Study: Meeting a Financial Institution’s
Specific Availability Requirements
A SunGard Availability Services White Paper
www.sungard.com
Abstract
Challenge:
First Citizens Bank
required an advanced
availability solution with
specific budget and
control requirements.
Solution:
A broad solution
architecture that
incorporates
recovery, replication,
and consulting
services—under one
roof, with a single
point of contact.
First Citizens Bank, whose assets exceed $12 billion, goes through an annual process to evaluate the criticality of its banking systems and set priority levels for Information Availability. “Our business units complete a short Business Impact Analysis (BIA) and we compile the rankings,” says McCauley.“We then present our findings to management for approval.” The bank’s core systems— deposits and transactional systems—reside primarily on its zSeries mainframe. Supporting applications, such as online banking, reside on a host of servers in a distributed environment. “These are the capabilities our customers care
about,” says McCauley.“People want our ATMs to
be up. They want to be able
to come in and make deposits
and perform other basic
banking transactions.”
The bank needed to meet
more than just its customers’
expectations. “We had to meet
our regulatory requirements,”
McCauley says, “as well as to
do the right things to prepare
for potential local and regional
disruption events. We had
to plan for a number of
new scenarios in the wake of
9/11. We needed to develop
an advanced availability
solution that met specific
control requirements within a set budget.
Download Complete White Paper
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