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Sunday, September 07, 2008 
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Optimizing Business Value Through Information Technology: Dream or Reality?

By Patrick Durbin, PlanView Founder and CEO

www.planview.com

Abstract
There are disconnects in communication and decision-making between technology and business leaders that often lead to misunderstanding, distrust and even anger. This condition has existed for so long that some think it is inevitable. With senior executives now focused on truly changing the organization, the time has come to make technology a better partner in creating and delivering true business value. The driver for this organizational change is a transparent, integrated decision-making process that is dedicated to allocating resources wisely. This paper defines the key process areas that require discipline, repeatability and auditability to ensure comprehensive IT business management.

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