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Urban Model Initiative (UMI): A Strategic Blueprint for Change
A Synch-Solutions White Paper
www.synch-solutions.com
Abstract
As we approach the end of the first decade in the 21st century, many local government organizations continue to be challenged by aging technology and process infrastructures that push costs up and service capacities down. The Urban Model Initiative (UMI) is a strategic blueprint that guides local governments in the use of information technologies for front- and back-office process improvements. Using the UMI, government agencies can streamline processes, integrate disparate systems and technology platforms, and centralize data access. The outcomes are that administrative costs are reduced, freeing up resources for service delivery, and service enhancements are made possible through Web-enabled technologies.
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