Outsourcing with BT
Time to change the debate
A BT Infonet White Paper
www.btinfonet.com
Abstract
Faced with rising economic, regulatory and technological challenges, organizations are looking to outsource some of their non-core business areas to trusted third parties.
Recognizing the growing trend towards multisourcing, where organizations select the best of breed for each element that they wish to outsource, BT’s outsourcing proposition is network-led, to build upon our credibility and expertise in this area, and delivers both reduced cost and added value. We offer our customers global, ubiquitous, secure and reliable IP networking wherever they need it, so that they can obtain the level of performance their business requires in the Digital Networked Economy, whilst reducing costs.
In addition, we provide the expertise to help our customers use the network to its full advantage. Our outsourcing proposition encompasses all of our added value capabilities in CRM (multi media contact centers, websites), Supply chain (RFID solutions), Workforce enablement (email, blackberry, mobility, field force enablement) Compliance (business continuity, Basel II) and Smartsourcing (offshoring), to ensure that our customers also maximize the value of the transactions and interactions with their customers, suppliers, stakeholders or citizens.
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