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Strategic Evolution: A Global Survey on Sourcing Today

A KPMG White Paper

www.kpmg.com

Abstract
Despite media coverage to the contrary, service providers and their customers around the globe appear positive about their sourcing relationships.

However, is having a positive attitude enough to ensure that sourcing contracts will deliver promised benefits?

Differences in the way organizations are approaching and managing their contracts help to explain why some are experiencing wider and deeper benefits than others. Promises of potential cost savings often become a primary driver to outsource internal processes. Organizations often ignore or have less focus on critical components of the sourcing process.

Current sourcing practices are working, but how well are they delivering on the benefits being sought?

While challenges are present, it appears that outsourcing will remain a key element of business strategy. The continuing evolution of sourcing practices is required to ensure it remains a valuable and effective business strategy.

Download Complete Whitepaper


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