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Saturday, March 13, 2010 
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Evolving the Maturity Level of Your Project Management Office (PMO)

A White Paper by Chris-Craig Jones, CA CLARITY™ PPM

www.ca.com

Abstract
In the pursuit of improving IT project delivery, many companies tend to focus primarily on the process but might overlook a crucial step: benchmarking effectiveness. This step is often overlooked due to the pressures of addressing immediate issues and pain points which results in a baseline that is not established to measure improvements at regular intervals. When measuring and improving the PMO, both the PPM delivery and individual
office support processes and environment must be addressed to resolve these challenges.

This white paper, the second in a four-part series from CA, discusses tips and techniques for setting up effective, iterative benchmarking and project rollout. The focus is on utilizing industry standard PPM/PMO frameworks to benchmark, analyze, and evolve your organization’s levels of PMO maturity. Recommendations on ensuring the success of the process improvement project will also be addressed.

Download Complete White Paper


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