Managing QoS Policies Mean More Business:
Reducing the non-trivial risks associated with new service offerings

by Michael Marks, Enterprise Systems Management, CA

Abstract
Whatever mix of technologies emerges from this era of converging voice and data services on IP networks, one thing is certain—tomorrow’s IP networks will be more complicated than today’s networks by orders of magnitude. That complexity has consequences that extend beyond the implementation phase, when companies are building quality of service (QoS) network architectures that can carry combined voice and data traffic at graduated levels of service. The complexity has a direct bearing on how efficiently and profitably companies will be able to run their QoS networks after the network architects are finished and the operational staff have to make everything work.

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