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Software development and delivery performance measurement and management: Optimizing business value in software
An IBM White Paper by Arthur Ryman Chief Architect, Rational Project and Portfolio Management, and
Ashok Reddy Director, Rational Software Delivery Platform
www.IBM.com
Abstract
It is misguided to assume that a team can make rapid, sweeping changes to its processes or scrap its tool suite and adopt a completely new one just to support performance management. Furthermore, simply collecting measurements for their own sake will not result in business value. Instead, performance management must fit within the established team and tool constraints; any change to those constraints must be linked to the achievement of well-defined business goals.
In this paper, we discuss the challenges in optimizing the business value in software, including the reasons current reporting and dashboard solutions have led to underused reports and dashboards, and we propose a new approach that addresses this challenge. Our performance measurement and management solution starts with identification of business outcomes and related measurements, and it provides senior decision makers with the information they need to leverage their software delivery process to drive innovation and achieve competitive differentiation.
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