2006 Outsourcing Review
Chicago, IL | June 28, 2006
 While the $33 billion U.S. outsourcing market is expected to grow 4%
through 2009, the size of outsourcing deals is shrinking, according
to IDC and others. As a result, it's increasingly important for corporate end users to understand the reasons behind these trends and
include appropriate flexibility into their outsourcing arrangements.
Outsourcing will continue to help companies to become more agile and virtual, but they will have to overcome several challenges to even
approach its potential: develop enterprise outsourcing core
competencies, take new approaches to vendor management to diversify
and expand the vendor pool, and adopt new thinking about enterprise
boundaries.
This seminar will discuss issues related to these topics. Attendees
will hear from outsourcing buyer and supplier experts, who will share
their latest insights on how outsourcing is contributing to corporate
competitive advantage in 2006.
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Agenda |
Event Logistics |
| 1:00 |
Welcome & Introductions |
$95 Members
$125 Nonmembers
Wednesday, June 28, 2006
1:00–5:45 PM
410 Club
410 N Michigan Ave
Chicago, IL
(located in the Wrigley Bldg) |
| 1:30–2:00 |
Evolution of an Outsourcing Engagement
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Don Ryan, Managing Director, Keane
Don leverages 23 years of experience in the IT consulting industry. He is responsible for Keane's delivery and financial performance in the region, including management and direct responsibility for the firm's services including systems development and outsourcing engagements delivered by consultants thoughout the region and in India.
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| 2:00–2:30 |
So You're Interested in Going Virtual Now What?
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Bryan Doerr, CTO, SAVVIS Inc.
Mr. Doerr leads product R&D, OSS development, traffic engineering and cost management, customer solutions, and back-office systems development. Before joining SAVVIS, Mr. Doerr held positions in management, software technology research, and software development at Bridge Information Systems, Boeing, and the Applied Physics Laboratory.
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| 2:30–3:00 |
Building Trust Beginning with the Negotiation Process
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Michael Mensik, Partner, Baker & McKenzie
Mr. Mensik is the global co-coordinator of Baker & McKenzie’s Global Information Technology/e-Commerce Law practice. Mr. Mensik's practice concentrates on information technology, e-commerce, and outsourcing. He regularly advises information technology and e-commerce companies on various aspects of their domestic and foreign operations, including intellectual property protection, transfer of technology, anti-trust issues, and tax planning. |
| 3:00–3:15 |
Break |
| 3:15–3:45 |
Nearshore Outsourcing: A Critical Element of a Global Delivery System
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Michael Filak, Sr. VP Global Business Engineering, CGI
Mike is responsible for CGI’s large and strategic global outsourcing proposals. Previously, Mr. Filak spent 16 years at EDS; most recently as a Vice President in their “Mega-Deal” group which specialized in outsourcing opportunities with a contract value of greater than $1 billion. Mr. Filak has been a speaker at numerous industry conferences and symposiums presenting the ever changing strategy and direction of IT Outsourcing within North America. |
| 3:45–4:15 |
Enhancing Your Global Value Chain - The Canadian Outsourcing Advantage
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Colin Barry, Consul and Trade Commissioner, Canadian Consulate
Colin began his career in the Public Sector Management Practice of Coopers & Lybrand Consulting in Ottawa, and also served as Manager of Regulatory Affairs for Stentor Resource Centre, a consortium of Canadian telecommunications companies.
He has worked for the Canadian Dept. of the Environment in its Evaluation and Review section; the Office of Consumer Affairs of the Department of Industry, on electronic commerce and telecommunications issues; and as a Senior Policy Advisor for the Atlantic Canada Opportunities Agency (ACOA).
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| 4:15-5:15 |
Keynote Panel--Outsourcing Experiences
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Moderator: Eric Hochstein, Business Development Consultant, Ontario Ministry of Economic Development
Eric advises the Ontario (Canada) Ministry of Economic Development and Trade on the development of the business services industry. His work includes assisting companies in the United States that are considering outsourcing initiatives. He also works closely with companies looking for new locations for customer contact operations. |
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Ken Watson, Director IT Risk Management, USG Corporation
As IT Director, Ken leads USG’s enterprise-wide security, quality assurance, business continuity plans and regulatory compliance, especially Sarbanes-Oxley. This includes the implementation of Identity Management using Sun Lighthouse; process and policy reengineering with tools such as NetIQ Virtual Policy Center; 24x7 Intrusion Detection System outsourced to Lurhq, and; business continuity planning using Strohl's LDRPS. |
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Steven J. Danker, SVP & CTO,
NAL Worldwide
Steven is responsible for strategic development and execution of technology. He also has developmental responsibility for Six Sigma quality, business process improvement and business development of NAL’s technical services business. He brings more than 25 years of delivering innovative solutions to the retail, direct marketing, logistics and technology industries. Steve has served in IT and Process leadership roles for startups, acquisitions, and large multi-national organizations.
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Victor Canseco, Director Program Management, Motorola
Victor is responsible for planning and executing software releases to support Motorola’s ever more successful mobile handset portfolio as well as planning the utilization of an engineering staff that totals in the tens of hundreds. It is in this latter role that Victor successfully deals with the challenge of Outsourcing as he taps into captive and external contractors in 9 countries and 4 continents. Victor is a 4-year Motorolan. Prior to Motorola, Victor was a Principal Consultant in the Strategic Change practice of PricewaterhouseCoopers. Victor started his career with General Motors Corp., where he held several portfolio planning positions in the Cadillac Division in the US, in GM do Brasil and in GM’s Latin America, Africa and Mid-East Operations.
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| 5:15–5:45 |
Networking Reception
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