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Library
The Technology Executives Club online library is a
frontline resource for enterprise executives who
manage information technology. This free repository
features best-practice white papers, case studies,
technical briefs, executive summaries, surveys and
articles, as well as the most recent webcasts of past Club seminars. Choose a channel, select a
title, and register when prompted to download thought-leadership materials.
Use the Search feature above to search the library by keyword, or choose one of our numerous library channels to review available articles and webcasts by title.
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No longer cost centers but strategic partners, IT departments must rethink business service management. Compuware Senior Product Manager Bryce Dunn looks at how BSM can provide a bridge between IT managing assets and business users consuming services. Understanding not only what the services are, but how they are actually being used and when, is critical to IT adding value to the business. 
