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| Title: |
Application and Services Management |
| Presented at: |
IT's Role in Business Process Improvement Seminar,
Chicago, Mar 19, 2008 |
| Speaker: |
John Newsom, Worldwide VP of Solutions Engineering, Quest Software |
| Format: |
Webcast |
| Posted: |
Mar 26 , 2008 |
| Length: |
35 Mins |
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How do we go from theory to practical aspects of application ansd service management? Learn how to achieve the fine balance between cumbersome process projects and getting something tangible in place.
Topics include:
- IT Process Maturity Model
- Challenge of alignment
- Navigating the various levels of application and service management
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