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	Wednesday, March 10, 2010
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Management Frameworks Library

ITIL and COBIT have emerged as leading frameworks for managing IT services, including service delivery and support, infrastructure, security, applications development, governance, measurement and continuous IT improvement. These whitepapers, case studies and webcasts provide an overview of Management Frameworks and trends and explore how frameworks can guide compliance, governance and IT investments. You'll also find change management techniques and ways to make the IT support desk more effective.

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	All Trends Lead to Saas Join us for an informative session where we outline why SaaS is not only a significant trend, but is the future of software. In the session we will set a baseline by defining SaaS and how it differs from traditional and hosted delivery models, provide pointed guidance on how to prepare your organization to best leverage SaaS, and describe the many advantages you can gain from modern Web 2.0 software.


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