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	Friday, September 03, 2010
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Management Frameworks Library

ITIL and COBIT have emerged as leading frameworks for managing IT services, including service delivery and support, infrastructure, security, applications development, governance, measurement and continuous IT improvement. These whitepapers, case studies and webcasts provide an overview of Management Frameworks and trends and explore how frameworks can guide compliance, governance and IT investments. You'll also find change management techniques and ways to make the IT support desk more effective.

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	Driving Improved IT Performance The risk controls this company originally implemented to oversee it's financial processes caused an improvement in it's overall processes and operational efficiency. It was decided to expand these controls to all IT. Enter the use of ITIL methodology, ISO certification and EITM solutions. Learn how this top public company uses these processes for measuring performance and better managing the business. All Trends Lead to Saas Join us for an informative session where we outline why SaaS is not only a significant trend, but is the future of software. In the session we will set a baseline by defining SaaS and how it differs from traditional and hosted delivery models, provide pointed guidance on how to prepare your organization to best leverage SaaS, and describe the many advantages you can gain from modern Web 2.0 software.


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