Company Information

IBM

Overview

Services Offered

IBM and its Business Partners offer a wide variety of solutions to fit your needs, regardless of your company size.

• Services
  • Collaboration
  • Portal dashboard
  • Security & privacy
  • Business continuity & recovery
  • Application management
  • Consulting & systems integration
  • IT optimization
  • Network & systems management
  • Technical support
  • Training
    
• Software
  • Lotus Software
  • Maximo Enterprise Asset Management
  • FileNet
  • Portal dashboard
  • SOA
  • Continuous data protection for files
    
• Hardware
  • Systems
  • Servers
  • Storage
  • Workstations
    
• Financing
  • Multi-vendor or IBM only content
  • Hardware, software, services or any combination
    

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• Webinar: Impact of Enterpise 2.0 on BI
  
  As organizations continue to explore and adopt new Enterprise 2.0 technologies, this session focuses on the potential impact of Enterprise 2.0 on Business Intelligence. Discover how to engage the business with a dynamic, collaborative Business Intelligence experience that includes both structured and unstructured data and extends the reach beyond the enterprise to include external data sources. This session discusses how technologies such as search, collaboration and mashups will change Business Intelligence solutions today and in the future.
  
  
• Software development and delivery performance measurement and management: Optimizing business value in software
  
  In this paper, we discuss the challenges in optimizing the business value in software, including the reasons current reporting and dashboard solutions have led to underused reports and dashboards, and we propose a new approach that addresses this challenge. Our performance measurement and management solution starts with identification of business outcomes and related measurements, and it provides senior decision makers with the information they need to leverage their software delivery process to drive innovation and achieve competitive differentiation.
  
  
• The Measured Capability Improvement Framework: a systematic approach to software delivery excellence
  
  Taking into consideration where you are today, where you need to go in the future to address your business needs, and which inhibitors are preventing you from reaching your desired end state, the Measured Capability Improvement Framework can help you understand what works and what doesn’t, so you can take corrective actions. You can measure the business value of delivered practices, and correlate the adoption level of your software delivery practices to your actual business results. This showcases which practices are the most valuable to your organization so you can accelerate their adoption across the enterprise.
  
  
• IBM Measured Capability Improvement Framework
  
  The IBM Measured Capability Improvement Framework (MCIF) provides a structured approach that can help your teams drive business innovation and reduce costs through
  continuous and measurable process improvement. The MCIF approach includes four phases that can help you establish your objectives, define a roadmap, accelerate your adoption and then report on your results.
  
  
• Software and system development with the IBM Measured Capability Improvement Framework
  
  Learn how to govern the software and system delivery function to ensure favorable ROI by introducing a control framework that enables reasoning about those practices that work and those that don’t. Using this framework permits us to effectively manage risk or innovation and diseconomy of scale, and to understand the effectiveness of difference development models.
  
  
• The New Voice of the CIO : Full Report
  
  A new global study of more than 2,500 CIOs, released by IBM on September 10th, reveals that leveraging analytics to gain a competitive advantage and improve business decision-making is now their top priority. More than four out of five (83 percent) survey respondents identified business intelligence and analytics - the ability to see patterns in vast amounts of data and extract actionable insights - as the way they'll enhance their organizations' competitiveness. These results and other insights are detailed in the Global CIO Study 2009, the largest face-to-face survey of CIOs ever conducted. It represents the insights and vision of CIOs from 78 countries, 19 industries, and organizations of every size, and reinforces the increasingly strategic role that CIOs are playing as visionary leaders and as drivers of innovation and financial growth.
  
  
• The New Voice of the CIO : Midsize Organization Executive Summary
  
  Like their peers in larger organizations, Midmarket CIOs acknowledge that some of their most important objectives too often seem to clash: How can I support the introduction of new services while avoiding the disruption of existing services? How can I reduce costs while improving services? How can I balance the need to influence business strategy with the need to provide top-notch IT support? Get their insights in this Executive Summary.
  
  
• Beyond Disaster Recovery: Becoming a Resilient Business - An object-oriented framework and methodology
  
  Explore how to determine which risks may affect your organization, calculate the potential impact that these risks could have on your organization, measure how the objects in your current infrastructure could respond to these risks, design or update your plans and infrastructure to mitigate these risks and to leverage any opportunities that might arise from marketplace changes, execute your strategy for improving your business resilience, implement the changes to each object layer, test your overall resilience, and manage your resilience program to incorporate improvements and changes in technology.
  
  This white paper explores the business and technical advantages of an object-oriented framework, maturity index and transformation blueprint for business resilience.

• Webcast: Saas and Collaboration
  
  Learn how Saas can help you meet you collaboration needs and enhance your programs. Discussions include changing business priorities , an IBM perspective and their strategy, and key concepts.
  
  
• Webcast: Let's Build a Smarter Planet: Green Infrastructure
  
  Join us and review the dramatic advances for green infrastructure that a business can leverage to reduce costs, resolve power and cooling constraints, improve flexibility and responsiveness, and demonstrate progress towards a company's overall green objectives.
  
  
• Webcast: The User Interaction Aspects of SOA, Web 2.0, SaaS & Cloud Computing

  It's all about empowering them, allowing them to do more by themselves and deciding what IT provides to the user.
  
  This webcast takes you through Web 2.0, Saas, SOA and Cloud Computing as a way to enhance the IT user experience. Learn how these platforms and applications can make the IT user interaction richer and easier.

• Putting the power of Web 2.0 into practice
  
  This paper looks at a few compelling reasons you should pay attention to rich Internet applications (RIAs), presents a deeper dive into the technology behind them and then looks at the various capabilities of RIAs and the benefits you could potentially gain from them.
  
  
• Webcast: Strategies to Maximize Business Performance
  
  Come hear how Aphalogix, an IBM Business Partner, and their customers are using IBM solutions, including WebSphere Portal and Lotus Forms to build faster and smarter solutions to create a dynamic collaborative infrastructure, improve operational efficiency and reduce costs.
  
  
• Automate your business processes with flexible forms, portals and process-based solutions from IBM

  It’s more important than ever to have a flexible and dynamic infrastructure that allows you to create new, custom business processes and to leverage your existing processes more cost-effectively. What’s more, users need to have access to the right information and business processes to complete their human-facing workflow tasks more efficiently. This means that organizations of all sizes need to be able to extend custom business processes to employees, customers and partners, while preserving the context of their information applications and data—and managing their costs.

• The Enterprise of the Future: Implications for Midsize Organizations

  We conducted 1,130 interviews with chief executives, general managers, business leaders and public-sector heads in the course of completing the research for our third biennial Global CEO Study, which aims to identify the key characteristics of the Enterprise of the Future. Here we focus on the responses of the 136 “midmarket CEOs” who head midsize organizations (defined as companies that employ fewer than 1,000 people).

• The Catalog of Simple: Solutions that Fuel Your Business' Drive to Succeed
  
  Express Advantage (EA) is a portfolio of over 160 technology, business and infrastructure solutions designed specifically for medium sized businesses. With our new Spring/Summer catalog comes new selections. Express Advantage is built on three core components:
  
  • A comprehensive offerings portfolio. Products, solutions and services that have been rigorously tested and meet a specific set of criteria to ensure they are easy to acquire, deploy and are competitively priced.
  • A network of IBM-certified Business Partners who know your industry and understand your marketplace. This specialized expertise combines seamlessly with IBM's innovative technology to bring you solutions that work for your business and your budget.
  • A newly enhanced Concierge service that makes it easier than ever to do business with us. One number gets you direct, guided access to IBM's vast network of people, Business Partners, products and services. Simply call 1-877-IBM-ACCESS (1-877-426-2223)
  
  We want to ensure that when you do business with us, it's simple and straightforward. That's our commitment to you. That's IBM Express Advantage.
  
  
• Achieving Tangible Business Benefits with Social Computing
  
  This paper describes how CIOs can integrate social computing and social networking technologies into their overall IT strategy.
  
  
• The New Collaboration: Enabling Innovation, Changing The Workplace
  
  This white paper discusses the changing face of collaboration and the ways in which the new collaboration can benefit business. It points out that smart businesses already are looking for ways to connect communities not only of employees but also of customers, partners and others “outside the firewall” so they can tap into both internal and external knowledge and use that knowledge to accelerate innovation.
  
  
• The Future of IT Application Development
  

  To meet the accelerating needs of the business, the operating model of today’s application development organization is changing. And it will continue to change. In this white paper, we’ll look at the following five aspects of application development and talk about how they are likely to evolve over the next five to ten years:

  • Delivery models
  • Technology
  • People
  • Processes
  • Governance
  
  
• The Green Data Center: More than social responsibility; a foundation for growth, economic gain and operating stability
  
  A growing number of CIOs are realizing that environmental concern and business success can go hand in hand—and that a green, or environmentally friendly, data center may actually be one of the best ways to both accommodate growth and make a positive impact on their business’s bottom line.
  
  
• In The Spotlight: The Human Side of Business Continuity Planning
  
  This paper outlines risks related to human capital resiliency that could arise in any crisis and provides a framework for addressing them. This paper is also designed to help you begin to assess how well your organization is currently prepared to handle the human dimensions of a disaster.
  
  
• Stopping Insider Attacks: How Organizations Can Protect Their Sensitive Information
  
  In its 2005 global business security index report, IBM identifies a burgeoning trend toward small, targeted attacks - rather than sweeping global threats such as worms, spam, viruses and other malware. Insider attacks, in particular, can be a significant threat to the security and privacy of data. This white paper seeks to provide the reader with a better understanding of the issue of insider attacks and offers suggestions that may help organizations mitigate their risk.
  
  
• Aligning Relationships: Optimizing the Value of Strategic Outsourcing
  
  In an effort to crystallize what companies expect to gain from their out-sourcing relationships, IBM engaged Mercer Management Consulting to interview more than 300 senior IT and business executives in seven countries and seven industries.
  
  
• Business Impact of Outsourcing— A Fact-Based Analysis
  
  IBM scientists investigated the long-term effects on companies that outsourced a major portion of their IT infrastructure between 1998 and 2002. The study concludes that companies engaged in IT outsourcing outperformed their peers in numerous areas and indicates the larger the outsourcing contract, the more likely the improvement in bottom-line results.