Digital Fuel is the leading provider of customer-facing Business Service Management software solutions

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	Sunday, September 07, 2008
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	Company Information
	Digital Fuel
	www.digitalfuel.com


	Overview
	Digital Fuel is the leading provider of customer-facing Business Service Management (BSM) software solutions for IT, Telecommunications, HR, F&A, and other service management applications. Founded in 2000, Digital Fuel has the largest BSM deployments in the world for SLA management, service catalog, and service financial management, with thousands of concurrent users, business services, SLAs, KPIs, metrics, cost formulas, and pricing rules. The company’s ServiceFlow software manages billions in IT and other business services at companies and governments around the world such as British Telecom, Capgemini, CSC, Cummins, Dell, General Electric, IBM, Nestle, O2, Procter & Gamble, Siemens, and many others.


	Services Offered
	Business Service Management SLA Management Service Catalog ITIL v3


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Featured Content from Digital Fuel

Shared Service Delivery and Cost Management in Today’s Demanding Environment

Shared Services Organizations (SSO) are internal corporate entities that are expected to provide a centralized, cost-effective service to their company's business units. Read this white paper to learn common challenges in managing an SSO and how to resolve them to meet your customer (the business units) demands.
Managing Service Delivery in Today’s Competitive Outsourcing Market

Download this white paper to learn how to overcome the most common challenges faced by Service Providers and how to meet critical customer demands both in the sales cycle and in service delivery, while contributing increased profits to the bottom line.

Digital Fuel