Company Information

Fruition Partners
Trusted Advisors for IT Service Management

Overview

Your instincts are correct - There is a better way to manage and operate an IT organization. And the ingredients for your success are often right under your nose.

The employees you already value and the tools you already own are the foundation of an improved way of doing business.

With the methods of Fruition Partners, and with judicious capital improvements, you can bring your IT operations to a managed state.

Services Offered

• ITSM Consulting
• ITIL Training
• Process Design and Engineering
• System Integration Consulting
• Service-now.com administration, implementation and custom development
  

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• Crawl-Walk-Run: Make incremental changes to gain consensus and adoption
  
  Explore a pragmatic approach to process maturity that encourages incremental gains in Crawl/Walk/Run phases. The Crawl-Walk-Run roadmap is designed to make organizational change not only attainable, but also efficient.
  
  
• Case Study: Software Lifecycle Management
  
  Despite its importance, software deployment and licensing can be very difficult to manage. Complex vendor licensing agreements and under powered tracking processes can result in an unmanaged and uncertain environment. This case study examines a Fortune 500 client, and details the Software Lifecycle Management processes put in place by Fruition Partners.
  
  
• Bridging the IT-Business Gap: An IT Maturity Model
  
  The goal of this presentation is to describe the value and challenges of aligning IT Governance and IT Transformation initiatives. By defining an IT Maturity model we provide a method to leverage investments made in regulatory, compliance and audit initiatives with those made by the CIO/CTO/IT Director, which focus on improving the effectiveness and efficiency of IT. We will be highlighting the benefits of using ITIL and CobIT to meet these challenges.
  
  
• IT Service Management: Challenges & Benefits
  
  This brief identifies the common challenges and benefits of IT Service Management in the areas of service desk - incident , problem, change and configuration management.