Company Information

Keane

Overview

Keane is a global services firm providing world-class solutions to clients across a broad array of industries. Our success comes from our client-centric philosophy, which is driven by a globally integrated team of professionals who are passionate about building satisfying and enduring relationships. Our operating model and superior client focus is what sets Keane apart and enables us to provide customized solutions that leverage our well-oiled global sourcing model to deliver optimal cost and competitive benefits. Add to this Keane's unparalleled expertise in program management and engagement governance and you are sure to get the results you want, the value you need, and a level of service and responsiveness that exists nowhere else.

Services Offered

• Business & IT Consulting
• Enterprise Application Services
• Business Process Outsourcing
• Application Development & Maintenance
• QA & Testing Services
• Infrastructure Services
• Architecture Services
• Technology Services
  

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• Case Study: Healthcare
  A Large Health Payer Organization
  
  Business Process Outsourcing
  As a large health payer organization prepared for the impact of a Health Insurance Portability and Accountability Act (HIPAA) deadline, it determined that it wanted to ensure compliance without sacrificing customer satisfaction.

  To meet this goal, the organization decided to develop a contingency plan in the event a large influx of paper claims materialized as mandate deadlines hit. Simultaneously, the health payer organization wanted to create flexibility within its claims processing unit to address excessive temporary and overtime costs.