Company Information

PSC Group

www.psclistens.com

Overview

Services Offered

• Advisory services including IT Governance, IT Strategy and Business Process Optimization
• Collaboration and eBusiness services, Portals, Workflow, Application Integration, Content Management and eCommerce solutions
• Enterprise services and solutions, Back-Office integration, Relationship Management, and Corporate Performance Management

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• Webcast: IT Trends & Budget Forecast: Leadership Forum Peer Panel
  
  Top executives from Kraft Global and IIT discuss how the economy is affecting IT planning, decision making and budgeting at companies with revenues of $100 million-plus. What technology-enabled investments do your peers have planned for the next 12 to 18 months? How are they prioritizing IT purchases, planning for contingencies, and more?
  
• Webcast: BI and the Business Process
  
  There have been a lot of changes this year in the world of Business Intelligence (BI) - new products, tools, and technologies. We now need to turn our attention on how to apply BI to better run the business. Businesses are more dependent than ever on the effective use of the information that is part of their everyday operations. BI is part of the command and control that information makes that it even more useful.
  
  
  
• Using SOA for an Electronic Dispatch and Delivery System

A large fuel logistics and delivery company with over 77 fixed based terminals, 2500 trucks, and 3500 truck drivers in 36 states replaced its paper-driven dispatch and delivery system with an electronic SOA-based system, thus eliminating and reducing manual processing, and improving customer satisfaction and service, the performance of its supply chain system, and the ability to quickly change process and procedures.


• Tightening Information Access with Reader Field Security

The Problem – Uncontrolled access to sensitive data. An independent product safety certification organization with worldwide facilities needed to tighten the access to their client product inspection application databases. Their legal department wanted to ensure that outside contractors only had visibility to records assigned to them or to their inspection center (IC) while continuing to provide internal employees with access to all records in the system. They were looking for a low cost solution that was compatible with their Lotus Notes-based process.


• Webcast: Action-Based Business Intelligence: An Approach to BI that Keeps the Focus on Getting Things Done

Technology that allows us to get data and make decisions in real time is what action based BI is all about. Learn how to give IT executives actionable BI which will give the company a competitive advantage rather than reporting systems and data warehouses with yesterday's information.

• Building a Reusable Enterprise Framework Saves Time and Money for Multiple Global Web Sites
  
  A global leader in the manufacturing of construction and agricultural heavy equipment had three brand-specific web sites that required continuous content updates. The disparate sites were mired in a hodge-podge of out-dated technologies and required a large amount of technical maintenance. The Client wanted a solution that would simplify content management and reduce the cost of technical support. The solution also had to scale well so new web sites could be quickly and easily created for additional brands.
  
  
• Removing The Clutter Of Paper Forms: A "Quick Way" to Launch a Successful Employee Portal
  
  A manufacturer of tools and supplies for electrical and data communications and cable installation professionals needed a more efficient way for communicating ideas and filling out forms. Their paper-based HR documentation, for example, was either hard to find or required an in-person visit to the HR office. Sales information was emailed out or sent out in print form. Company news and events were emailed out or posted on bulletin boards. They had their eye on a portal solution.
  
  
• Case Study: Amazon’s EC2 Cloud Computing Service Allows an Online Trade Show to Scale with Demand
  
  The Client, an online virtual trade show, needed to scale their Adobe Flex based application to handle thousands of simultaneous users during peak trade show hours. At the same time, they didn’t want to pay for a large hosting environment that would be a drain on resources during the non-peak hours. They needed a more cost-effective alternative.
  
  
• Webcast: Collaboration for (the love of) time and money
  
  This three-part presentation will address how to think about collaboration, not deciding on the technology first, but starting with the business need and putting it together.
  
  
• Case Study: Parts Management Initiative Drives $250,000 in Savings and Much More
  
  An international heavy equipment manufacturer was having problems managing parts. Inventory misplacements and parts shortages were resulting in either production downtime and/or excessive air freight costs for 'rush deliveries' of parts to meet manufacturing schedules. New capabilities were required to better manage parts inventories. The solution needed to be designed, developed, and installed within the eight week timeframe to align with their semi-annual plant shutdown.
  
  
• Using (the Right) Metrics to Lower Distribution Costs
  
  Although this client was using metrics at multiple levels throughout their operations to make strategic and operation decisions, there was no telling how many decisions were being made on poorly defined metrics. They needed to determine the single definition of the metric for their entire distribution process -- a more in depth understanding of what was being measured, where the information was coming from (source data), and how the metric was being defined. The result was the development of 18 key productivity indicators (KPIs) that identified areas for immediate improvement with a cost reducing potential of over $2,000,000 per year.
  
  
• Opening Access to Office Information with OOXML

  This company had to find a way to manipulate an exponential increase in data to produce marketing products at a pace demanded by their customers. Processing the increased volume of data to meet the demand without increasing time and costs required a new approach -- automation and document generation using the Office Open XML (OOXML) standard. Information continues to accumulate at a record pace. This is not going to change. What is changing is how to manage it more cost effectively. Open Source alternatives are here to stay. Check them out and save.
  

• Webcast: Collaboration 201: Defining the Different Types & User Classes of Collaboration Tools

  Your company has accepted that collaboration in the enterprise is good. So now what? What types of collaborative solutions should you use as you attempt to bring together the "digital natives" and "digital immigrants" that make up your workforce? What are the elements of successful collaboration

• Business Performance Management (the New BPM): Bringing Information and Business Metrics Together in Real-Time
  
  To remain competitive and insure optimum performance, companies need to know what is "happening" as it happens (or even before it is about to happen). If there is a problem, then they need to know how to find it and fix it. Immediate access to accurate and measurable information about the business conditions under which a decision is about to be made, is what turns those decisions into meaningful actions.
  
  
• e-Discovery Compliance: Meeting the Requirements of the Federal Rules of Civil Procedure (FRCP)
  
  The new Federal Rules of Civil Procedure (FRCP), which took effect in December 2006, has changed the way companies are required to handle electronic documents. One of the biggest changes has been the time frame for responding to a discovery request, which has become much more compressed, requiring counsel to act much faster. This is further compounded by the significantly expanded scope of discovery along with the change in definition of what is subject to discovery -- everything from e-mail to voice mail and proprietary files stored on databases.
  
  
• Webcast: Leading the Charge to Transform Business Processes
  
  Learn top reasons for IT to be in the forefront of business process change. Given from the perspective of the CIO these success principles apply to anyone who has IT leadership responsibility.
  
  
• Integrated Performance Solution (IPS): Starting with people instead of technology
  
  Most corporate initiatives fail to live up to their full potential.  This fact is supported by many case studies, published research articles, and infamous stories told throughout organizations.  Executives identify strategic initiatives with the goal of transforming the business; yet to achieve these objectives most often the focus is only on a functional area or implementing technology.  As the process unfolds, management attention becomes even more involved with the technical details.  The risks are minimized, but so are the overall benefits of the effort.  The opportunity for change is missed.
  
  
• Building a Better Work Triangle: Taking an architectural approach for business process integration
  
  With so many more pieces in play -- different operating systems, multiple products and technologies, and remote locations -- the integration process has become much more complex. It cannot just be the IT department that carries the load.  The executive suite and line-of-business managers must take the lead.  It is their responsibility to get the right message to the right people at the right time and in the right place.  To do that, they have to develop a better work process.  Defining and improving their work triangle is the starting point for any significant improvement in integrating the business process.
  
  
• What is Your Collaboration Strategy?
  
  Web 2.0 technologies are moving us beyond e-mail and into the world of true collaboration. With “hot” consumer products from Google, MySpace, YouTube, Wiki’s, Blogs, Chat Rooms, and Instant Messaging, the business community is poised to make its next major technological upgrade. The new expectation is to bring all participants in the business process together with the information they need (at their fingertips) -- in a “single” virtual place. This is not so much a giant leap forward as it is a complete change in the way we think about managing activities and conducting day-to-day business.
  
  
• Webcast: Business Intelligence and Information Command and Control
  
  Since information has become the business, gathering it, storing it, accessing it, and presenting it to your everyday user instantaneously is more important than ever. Learn how!

• Bringing Roles to the Glass, One Function at a Time: A different approach to increasing workplace productivity
  
  According to the October 2005 CIO Insight Business Process Improvement Survey, process improvement has emerged as the top business priority for IT organizations. Eighty-three percent of the respondents want to deliver critical information to employees while they are carrying out the company’s business. The new direction is clearly to bring individual roles to the glass, one function at a time.
  
  
• Information Command and Control
  
  Information management is moving out of the computer room and into the front office. Organizations seeking competitive advantage are adopting new approaches. Information no longer just supports the business, it has become the business.