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Saturday, October 24, 2020 
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Virtual Workflow & Business 2.0 for the New Normal

Digitally Transform your Business Processes to
Match the New Normal

COVID-19 has been called an accelerant for Digital Transformation and CIOs and Digital Transformation executives are scrambling to build the new normal for workflow and digital business processes.

Join us as we explore:

  • Learn how companies are going the last mile to digitize their virtual workflow

  • How have other companies have created their "New Normal" or Business Model 2.0
  • Explore what this means in terms of business process workflow

  • Identify how this relates to the new stack including SAAS applications such as Zoom, Microsoft Teams, and more.

Faculty & Agenda:

Benjamin Maxim, AVP of Digital Strategy & Innovation, Michigan State University Federal Credit Union

Deepak Sharma, Director Global IT, Agility


Mike Mathews, VP for Innovation and Technology, Oral Roberts University

Andy Knauf, CIO, Mead & Hunt
Derick Winkworth, Technical Solutions Architect, Forward Networks

Karen Wiltgen, Principal, Management Consulting at RSM US LLP


Jay Jarrett, Director, Technology Consulting at RSM US LLP


Case Study: Leveraging Technology in the New Normal

Before the Industrial Revolution and globalization raw material production and manufacturing were in the same country, if not the same town. Goods would be transported using horses, or even manually. We had self-contained pockets of production to consumption. With the introduction of mass manufacturing in the mid 1700s the scope of logistics dramatically changed. Combine this with the mantra of “lower and lower cost” and JIT (just in time), logistics took on a whole new meaning for reducing costs. With the world literally shutting down from March everything changed especially supply chains. Suddenly, JIT and the lowest possible manufacturing cost was no longer desirable. Simply getting raw material and goods to manufacturing plants & consumers at any cost became the need of the hour. Supply Chain Management (SCM) had to start functioning with extremely limited resources & visibility. Logistic companies like Agility adapted to the new normal by leveraging digital technologies to a point where even basic business processes had to be digitally transformed.

Deepak Sharma, Director Global IT, Agility

Results-driven leader leveraging experience & technology to deliver digital solutions to improve the efficiency & effectiveness of the business. Using technology to create agile & resilient processes. Working closely with internal Business leaders & customers to set the vision & road-map. Member of the World Economic Forum on leveraging digital technology. Exploring the landscape of technologies that is impacting international trade, surface the pain points and barriers for implementation, and develop recommendations to create an enabling environment for Tradetech. In-depth experience in setting-up & leading global Technology Centers and delivering multi-million dollar project through diverse cultural cross-functional teams. Experienced in migrating and/or converting legacy applications running on the AS/400 (iSeries) and coded in RPG.

Panel Discussion

Benjamin Maxim, AVP of Digital Strategy & Innovation, Michigan State University Federal Credit Union

Ben Maxim joined MSU Federal Credit Union in 2007 and currently serves as Assistant Vice President of Digital Strategy and Innovation. He is responsible for assessing emerging business trends and technologies, facilitating innovation throughout the Credit Union, and providing strategic direction for existing and future digital channels. Maxim began work initially as a Web Developer and in 2014, he became E-Commerce Manager before moving into roles including Assistant Vice President of Programming and Development and Assistant Vice President of Software Development. He earned a bachelor’s degree from Michigan State University

Mike Mathews, VP for Innovation and Technology, Oral Roberts University

Michael L. Mathews, VP of Innovation Oral Roberts University Michael L. Mathews (Mike) has over 24-years of experience as a senior-level IT executive bringing creative solutions that value the end-users of technology and business process management. These solutions have benefited the end-users of higher education, manufacturing, and high technology company products. Michal has held positions as a VP of Innovation, chief information officer, general manager of CIOs, chief strategist for innovation, business development officer, trainer, teacher, and vice president of academic services for leading corporations and higher education. Mike has been a CIO within higher education for over 18 years. Michael was named 2019 Technology Leader by Industry Era, 2018 Ellucian Technology Award winner, , named one America's Top 30 Innovators in 2017, and a 2018 CIO 100 Award Winners. Many of Mike's contributions can be viewed at:

Andy Knauf, CIO, Mead & Hunt

Andy Knauf has been with Mead & Hunt for 30 years, in roles of increasing responsibility and currently holds the title of Chief Information Officer. He also serves as a member of the company's Executive Committee. Andy is responsible for providing Leadership and Strategy for all technology operations as well as innovation and cybersecurity. In addition, Andy is heavily involved in ACEC and routinely speaks at the spring and fall conference as well as hosting an event yearly at Mead & Hunt. As an innovation expert and strategic foresight leader Knauf identifies, evaluates, and assesses new technologies that bring value to our clients as well as the company. As a Cloud-First company, we are providing the greatest amount of flexibility to the people that work at Mead & Hunt giving employees the ability to work anywhere. Knauf also serves on the Customer Advisory Board (CAB) of two different technology companies providing insight and guidance in their software. He is a regular contributing author and spokesperson for Mead & Hunt and has been a speaker at many industry events and webinars. We live in an exciting time, where technology continues developing ways for us to get more done faster. Part of the challenge is securing the information, but the steps we have taken and will continue to do have satisfied and impressed both our employees and our clients.

Network Architecture and Ops for the New Normal ... Digital Twinning with your infrastructure in the COVID era.

Hear why Gartner is anticipating a big surge in digital twin usage over the next 5 years, and how end users with complex, hybrid, multi-cloud infrastructures are already achieving network verification and network assurance...through the use of digital twin modeling for understanding end to end behavior.

Derick Winkworth, Technical Solutions Architect, Forward Networks

Derick is a well-known voice in the tech industry, with over 24 years of experience in various roles; including software engineering, network engineering, network architecting, product management, and technical marketing. He enjoys gardening, camping, and terrible science fiction movies. Derick currently works for Forward Networks as a Technical Solutions Architect; helping network engineers understand, troubleshoot, and validate their networks using innovative software.

Session: Digital Strategy & COVID-19

To succeed in digital transformation and achieve impactful revenue and cost benefits, you need to have an emphasis on the non-technology related aspects. RSM's session will explore COVID-19's impact on business models, digital journey and success factors, and what you should be asking to ensure your technology investments align and advance your intended business model.

Karen Wiltgen, Principal, Management Consulting at RSM US LLP

Karen Wiltgen is a principal in RSM’s Management Consulting practice and national leader for Digital Strategy and Transformation. Karen has more than 25 years of experience with highly automated systems that require deep understanding of critical business drivers in multiple markets and industries.

Jay Jarrett, Director, Technology Consulting at RSM US LLP

Jay has over two decades of strategic business and technology leadership within the office of the chief information officer/chief technology officer at market leading organizations where he has helped chart the course of digital business transformations. His experience in key business-IT capabilities include executive governance constructs, technology strategy and portfolio management, cost optimization, shared services, sourcing strategy, organizational behavior and structures, digital strategy and enterprise architecture.

This "Virtual Seminar" Webinar is Complimentary

Who Should Attend:

  • CIOs
  • Progressive CxOs
  • Chief Innovation Officers
  • Chief Technology Officers
  • Digital Officers
  • Chief Marketing Officers
  • Digital Officers
  • VPs & Directors responsible for driving change


This "Virtual Seminar" Webinar is Complimentary



Interested in Sponsorship of
this Event?


Questions? Contact Alex Jarett at 847-837-3900 x 2 for information




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