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an exclusive IT Leaders Circle luncheon:

Attracting, Managing & Retaining the Global,

Mobile and Virtual Workforce

Chicago, IL | September 21, 2012

The workforce of the present and future does not look like the workforce of the past. Technology has caused a major workforce shift. Today, it's not unusual for employees to be spread across the globe. IDC estimated mobile workers numbered more than one billion in 2011, and this number is expected to grow. A virtual workforce gives organizations flexibility, but also poses new challenges. Without traditional face-to-face time, how do managers create, sustain, support, and reward a passionate and productive workforce?

Learn how at this exclusive* IT Leaders Circle luncheon. Our Keynote Speaker and panel of leading senior IT executives will explore strategies to engage employees and build trust; technology that is making this work shift more manageable; how to manage performance of a virtual workforce; how to reduce virtual distance, build a virtual team and recreate your organization by offering current and prospective employees flexibility, social interaction, visibility and a fun work environment.

Join us and get strategies to maximize a global, virtual workforce. Attend this event!


Silvia Prickel, Managing Director Performance Management, United Airlines View webcast
Attracting, Managing & Retaining the Global, Mobile & Virtual Workforce
Silvia Prickel, Managing Director of the IT Business Office, United Airlines
With the explosion of new technology, our ever-increasing dependency on automation and information, and a workforce generation with much higher expectations than ever before, the IT industry will be forced to look at new business models to enable, empower, and engage its people, business and customers. We are witnessing a technological revolution, and those that embrace it will leapfrog ahead of traditional IT working models. We will focus on three aspects of the ‘IT Business Model’:
• Leadership – what are the characteristics and skills of the future IT Leader?
• People – how do we create a culture and a work environment that attracts top talent and is highly productive?
• Services – what is the future IT Delivery Model and how does it differ from the traditional way of doing business?
• 3 key take-aways
1. Understanding of various leadership styles and how they are adapting to the new ‘age’.
2. Understanding the needs and requirements of the next generation workforce.
3. Understanding the differences between various business models and which ones are most likely to prevail.

Silvia Prickel's responsibilities include leadership in all facets related to the business of IT, including Investment Management, Workforce Management, Supplier Management, and Process Optimization. In her current role, she is recognized as a technology thought leader and practitioner in solving for the needs of the IT Division and its Business Partners.
Silvia has served in various capacities during her 26 year tenure in the field of Information Technology. Her area of expertise is in Business Process Optimization, Organizational Change Management, and IT Service Management. Silvia is an IT Service Management certified professional, and a Six Sigma Black Belt. She is a sought-after keynote speaker at Technology Conferences around the world, and co-authored three books, “ISO 20000 for Executives,” “Six-Sigma for IT Management” and “Implementing an ISO/IEC 20000 Roadmap”. Silvia earned a Bachelor’s degree in Computer Science and Business Administration from Clarke University.



  • Accreditation Association for Ambulatory Health Care (AAAHC), IT Director
  • Ace Hardware, Director Technical Engineering
  • Blue Cross Blue Shield Association,
    Director of IT
  • Chicago Trading Company, Director, Security
  • Comcast, Vice President of IT
  • CNO Financial (Conseco), Senior Director Customer Service, Web Middleware Technology
  • Consolidated High School District 230, Director of Technology
  • EnovaFinancial, CIO
  • Evangelical Lutheran Church of America, CIO
  • GE Healthcare, Global Finance ERP Executive
  • GS1 US, CIO
  • HCSC, Chief Information Security Officer
  • Heidrick & Struggles, CIO
  • Hyatt Hotels Corp, Director of IT
  • Hydrite Chemical Co., CIO
  • Illinois Institute of Technology, IT Director
  • Illinois Tool Works, VP of IT
  • Kirkland & Ellis LLP, CIO
  • Kraft Foods, Associate Director
  • Morraine Valley Community College, CIO
  • NORC, VP of IT
  • Now Foods, IT Director
  • Standard Bank & Trust Co., VP Corporate Project Management
  • Sun-Times Media, Director Infrastructure and Operations
  • TransUnion LLC, Director Software Architecture / Performance
  • Underwriters Laboratories, IT Director
  • US Bank, VP Wealth Management Technology Solutions
  • US Equities Realty, Director Infomration Technology



Adam Diab, Director of Contracts & Solution Delivery for SIRVA directs technology planning, budgeting, PMO, vendor management, and support of all technology assets at SIRVA. Previously, he was a Principal / Senior Consultant at Affiliated Computer Services and Analysts International for 20 years, assisting JP Morgan Chase, Motorola, McDonalds, US Bank, and ConAgra in technology planning and assimilation.

Naimish Shah, Senior Director Global Solutions, CNO Financial (Bankers Life) Naimish Shah, Senior Director Global Solutions at CNO Financial (Bankers Life), has developed business models and business value propositions that simplify Global Sourcing decisions. These models address risk/reward balance, focus on ROI and look for intangible, long-term benefits while balancing current budgets. They also focus on using offshore resources to improve business processes and team productivity.

Judy Nagy, Head of IT, North American Lighting is a 20 year veteran of IT. Judy leads the development and execution of IT strategic direction for North American Lighting, Inc., an OEM manufacturer of exterior vehicle lighting. Judy is known for her innovative approach and continuous improvement methods. Her passion is to use technology to enhance the customer experience, drive business productivity and competitive advantage.
Silvia Prickel, Managing Director Performance Management, United Airlines Silvia Prickel, Managing Director of the IT Business Office, United Airlines
Bob Ruf, Managing Director at the Judge Group Moderator: Bob Ruf, Managing Director at the Judge Group is Managing Director of the Chicago and Milwaukee markets for Judge Technical Staffing, a subsidiary of The Judge Group. Mr. Ruf has 14 years of experience in technical staffing and human resource consulting. Prior to Judge, he was a senior account manager for a leading IT staffing firm, where he successfully managed the staffing and professional development needs for various Fortune 500 companies. Mr. Ruf received his bachelor's degree in business marketing from Eastern Illinois University.



  • In-Depth Roundtable Discussions that allow you to learn from your peers



The IT Leaders Circle is a club within the Technology Executives Club for Enterprise Executives, director level and above at companies with $100 million+ in revenue.

Questions whether you qualify? Please contact Maria Tuthill at (847) 837-3900 x1


11:30 am - 11:45 am Networking
11:45 am - 12:30 pm Luncheon & Roundtable Discussions
12:30 pm - 1:00 pm Keynote Presentation
1:00 pm - 2:00 pm Executive Panel Discussion
2:00 pm - 2:30 pm Closing Remarks & Networking


Here's how to REGISTER for this event:

  1. Members: Email Maria Tuthill or call her at (847) 837-3900, Ext. 1

  2. Nonmembers: Are you an IT executive Director level or above?
    Find out how to get a VIP Pass to attend or Email Maria Tuthill or
    call her at (847) 837-3900, Ext. 1


Event Logistics

Friday, Sep. 21, 2012
11:30am–2:30 PM

Union League Club
The French Room
65 W. Jackson Blvd.
Chicago, IL

You Must Qualify to Attend

Professional Business Casual Attire Required

Event Sponsors






CA Technologies


Call for Sponsors: Learn how to get involved in this IT Leaders Circle forum. Contact Alex Jarett at 847-837-3900 x3 for information.


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