Technology Executives Review® Special Report | AI Use in Nonprofits and Charities

Technology Executives Review® Special Report

In this special report from the Technology Executives Review®, host Alex Jarett is joined by guest industry analyst Loren Williams, Enterprise Partnerships Manager, Midwest, PCs for People, for a focused conversation on how nonprofits and charities are using AI.

AI adoption is moving quickly across mission-driven organizations. But as Loren and Alex discuss, the bigger issue is not just whether nonprofits are using AI. It is whether they have the strategy, policies, training, workflows, and infrastructure needed to turn individual productivity into measurable mission impact.

For nonprofits, the pressure is especially real. Teams are often stretched thin, staff members wear multiple hats, and leaders are constantly looking for ways to do more with limited resources. AI can help, but only if organizations move beyond informal experimentation and start building it into the way work actually gets done.

Key Takeaways:

• Routine AI usage among nonprofits has reportedly reached 79%, showing that many mission-driven teams are already using AI for content creation, administration, and daily work
• Nonprofit employees may be adopting AI quickly because they are resource-constrained, overloaded, and looking for practical ways to buy back time
• Individual employees often figure out new tools before the organization does, creating a gap between personal productivity and formal organizational strategy
• The next challenge for nonprofits is moving from informal AI experimentation to secure operational integration, including policies, training, and clearer guidance
• AI can help nonprofit teams save time, support their mission, and get more done, but productivity gains do not automatically translate into higher revenue or greater mission impact
• Nonprofits are facing an “efficiency plateau,” where people may complete tasks faster, but the organization does not see transformative results until AI is built into workflows and operating models
• Managers should pay attention to what early adopters are already doing, identify what is working, and then build those practices into broader roles, teams, and organizational processes
• AI committees, working groups, and peer-sharing structures may help nonprofits move from isolated pockets of usage to more coordinated adoption
• PCs for People helps organizations responsibly retire corporate computing equipment by securely deleting data, refurbishing usable computers, redistributing them to low-income households, and keeping equipment out of landfills
• Loren also shares the story of Nia, a high school student whose access to a refurbished laptop and low-cost internet helped her finish schoolwork, complete senior year, and get accepted to college
• The bottom line: AI can help nonprofits stretch resources and support their mission, but the real opportunity comes when organizations turn scattered usage into secure, structured, mission-aligned workflows

Hosted by: Alex Jarett, Founder & CEO, Technology Executives Club®
Guest Industry Analyst: Loren Williams, Enterprise Partnerships Manager, PCs for People

Watch the full special report now.

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